Royal Maple Airport Taxi & Black Car

General

At Royal Maple, we are committed to safeguarding your personal information and ensuring transparency in how we collect, use, and protect it. This Privacy Policy outlines what data we collect, how we use it, and how we handle your information across our services, including our website, mobile platforms, and customer communications. This policy is intended to guide our practices and does not create any contractual rights or obligations.

Information We Collect

We collect personal and non-personal information to improve our services and deliver a seamless user experience.

Personal Information May Include:

Full name, email address, phone number, physical address
Payment and billing information (processed securely via PCI-compliant third parties)
Travel itinerary, preferences, passenger details, and addresses
Booking history and customer support communications
Company affiliation, job title, and preferences

Non-Personal Information May Include:

IP address, browser type, device identifiers, and general location
Browsing and usage data from our website and mobile apps
Aggregated demographic and site interaction information

How We Collect Data

Through direct interaction: account registration, bookings, support queries, and feedback forms
Automatically via cookies, pixels, and app activity
From third parties: payment processors, social media platforms, and marketing services

How We Use Your Information

We use your information to:

Manage your bookings and user account
Process payments and send booking confirmations
Provide customer support and communication
Send updates, marketing materials (opt-in), and promotions
Improve our site, services, and mobile applications
Comply with legal obligations

Sharing Your Information

Your personal information is only shared with third parties when necessary, such as:

Payment processors (e.g., Stripe, Razorpay)
Travel-related service providers (chauffeurs, fleet managers)
Marketing and analytics partners (only for our use)
Legal authorities where required by law

We do not sell your personal data to third parties.

Cookies and Tracking Technologies

We use cookies to enhance functionality, improve performance, and deliver personalized content. You may disable cookies via your browser settings, though this may affect some site features.

Data Security

We implement industry-standard safeguards, including SSL encryption and secured server hosting, to protect your data. However, no method of online transmission is 100% secure. We commit to notify users in the event of any breach as required by law.

International Data Transfers

If you access our services from outside India, your data may be transferred to and processed in India or other countries. By using our services, you consent to such transfers.

Your Rights

You have the right to:

Access, correct, or delete your personal data
Opt out of marketing communications
Restrict or object to certain processing
Withdraw consent where applicable

To exercise these rights, contact us at: info@royalmapleairporttaxi.com

Children's Privacy

Our services are not intended for users under 18. We do not knowingly collect information from minors. If we discover such data, we will promptly delete it.